1)     How do I purchase tickets for an event? 

a)         If you are a Harvard alumnus or alumna and: 

            i)          You have an active post.harvard ID and password...  Then go the home page and click on the crimson
                         colored box in the left hand column which reads "Harvard Alumni Use Your Post.Harvard Login To
                         Sign In Here" and away you go! 

            ii)         You have not activated your post.harvard ID...  Then do so by going to the Harvard Alumni Association
                        website by clicking here.  If you need help with this process, read their instructions by clicking here or
                        contacting the HAA Help Desk at 800-823-2478. 

b)         If you are a friend, guest, or colleague, you must first register with us before signing up for events. It's easy. Just
            follow these step-by-step instructions: 

            i)          Go to the home page and click on the "Non Alumni Sign in Here" grey box appearing near the top of the|
                        left column of information. 

            ii)         Then click on "Clicking Here" appearing at the bottom of the page. The bottom of the page will expand
                        and then click on "Register" appearing near the lower left corner of the page. 

            iii)        Follow the prompts whereby you will be asked to: a) Provide your name and email address; and b) Enter
                        a "Visual Validator" for verification purposes.  An email containing your password will be sent to your
                        email address. 

            iv)        Return to the home page and click on the "Non Alumni Sign in Here" grey box. Then click on "Clicking
                        Here" appearing at the bottom of the next page.  Then enter your email address and password and click
                        on "Sign In". 

            If you need help with this process, contact the HAA Help Desk at 800-823-2478. 

            Be sure to remember that email address and password for use with future visits. Of course, you can
            change your password at any time.

2)     What do I do if I have forgotten my HAA user ID and/or password? 

If you have forgotten your HAA user ID and/or your password, relax.  All is not lost.  Go to the HAA website at http://alumni.harvard.edu and: 

a)         Click on "Alumni Login or Register" in the upper right hand corner. 

b)         Click on "Forgot Password" at the bottom of the pop-up box. 

c)         Enter your last name, first name or initial, class year (corresponding to your earliest Harvard degree), date of birth,
            and then click on  "Proceed to Step 2". 

d)         Answer your security questions and then click on “Proceed to Final Step”.  (If you have no security questions on
             file, you will be able to click on "Proceed to Final Step" immediately.) 

e)         Select your email address and then click on “Email Login Information”. You will then receive an email containing
            your HAA user ID and a link which will allow you to reset your password. 

If you encounter difficulty with this process, you are not alone.  Contact the HAA Help Desk at haa_alumnihelp@harvard.edu or call 617-496-0559 weekdays between 9:00AM and 5:00PM Eastern for assistance.  

3)    What is done with personal information that I provide to you?

The first time that you log into our site as an alumnus or alumna, you will be prompted to update certain personal information on file with the Harvard Alumni Association ("HAA") including your email address.  If you log in and purchase tickets as a guest, you will be promted to provide only the most basic of information necessary to process your transaction.

During that process, you will actually be linked to the HAA database.  Please note that the email addresses on file with the HAA are the ones that our email system automatically uses when sending out newsletters, announcements, and other communications.

During the updating process for alumni described above, the HAA will ask you if you wish certain information to be visible in your "Public Profile". Please note that regardless as to how alumni answer those "information visibility questions" for the HAA (or however guests answer the basic questions described above), WE WILL NEVER DISCLOSE ANY OF YOUR PERSONAL INFORMATION to anyone at anytime without your permission.  Period.